Under conditions of normal usage, M.H. Eby, Inc. guarantees our bodies and trailers for a period of two years after delivery to the original retail purchaser. Parts subject to routine wear and tear are not covered by this warranty; including door springs, tires, bearings, brake linings, magnets, hydraulic brake parts, wheel alignment, and any painted finishes. Our responsibility covers replacement or reconditioning of defective parts only—not of consequential damage, nor does this warranty cover transportation to repair facility, loaner trailers or down time. This warranty does not cover damage by abuse or misuse.
Under conditions of normal usage, M.H. Eby, Inc. guarantees our grain trailers for a period of three years after delivery to the original retail purchaser. Normal usage means loading and transportation of uniformly distributed legal loads of properly secured, noncorrosive cargo in a manner which does not subject the trailer or parts of the trailer to loads in excess of the Gross Axle Weight Rating (GAWR) or Gross Vehicle Weight Rating (GVWR) as stated on the certification plate. Exclusions to this warranty include misuse, neglect, overloading, improper loading, failure to follow any recommended loading or operating instruction or failure to provide normal maintenance which shall void this warranty in its entirety. Our responsibility covers replacement or reconditioning of defective parts only—not of consequential damage, nor does this warranty cover damage by abuse or misuse.
Additional warranties on OEM parts, including lights, fenders, tarps, axles, tires, & landing legs to be provided by original part manufacturer. Refer to your Generation Owner’s Guide for details.
We are pleased to introduce our new integrated Warranty Claim system. This new process enables timely responses for warranty requests and reduces the need for multiple correspondences. After review of each warranty claim, you will receive an email explaining the approval or denial of each claim.
If approved, you will receive a warranty case number, including allowance of labor hours and parts, OR parts will be supplied and shipped to you to complete the warranty repairs. All invoices for Warranty reimbursement must be received within 120 days of the approval of a claim.
To file a claim, click the button and fill out the Warranty Claim Form.
All claims are subject to approval.