UPDATE: Important Message for Our Customers. Click here.
Our doors are open at all of our locations and we are ready to assist you! Safety measures are in place and we strongly encourage visitors to our PA and OH facilities to wear face masks in accordance with current state guidelines. Should you have any questions before you visit, please call us at (800) 292-4752. We thank you for your patience over the past few months!
As states and counties begin to slowly reopen, below is the most recent operating status for all of our locations. Please be sure to check the location nearest you before you plan to visit as our operating procedures vary by state.
The following EBY locations are open for sales, parts, and service appointments. We ask that you call ahead so we are prepared when you arrive as our doors remain locked. We will come out and assist you when you arrive. We are following our state and county safety protocols which include maintaining proper social distance, increased cleaning measures, and wearing masks in compliance with our state instructions.
BLUE BALL, PA – CONTACT: (800) 292-4752
WEST JEFFERSON, OH – CONTACT: (800) 752-0507
LOGANSPORT, IN – CONTACT: (888) 758-3011
SEYMOUR, IN – CONTACT: (866) 810-3026
The following EBY locations are open. Calling ahead is recommended but not necessary as our doors are open. We are following our state safety protocols which include maintaining proper social distance and increased cleaning measures. Although masks are not required at this time, they are encouraged. We are happy to meet you outside if you would prefer not to enter our buildings.
STORY CITY, IA – CONTACT: (515) 733-5207
WORTHING, SD – CONTACT: (605) 854-5836
For sales in RED LODGE, MT – CONTACT: (406) 425-4050
As always, you can shop local inventory online before you call or visit by clicking any of the EBY inventory links in the April 6 update below.
All of our retail facilities in PA, OH, IN, IA, SD & MT remain open by appointment to serve your needs for sales, parts, & service. The phone numbers listed below in our March 23 update remain the same for this week.
And because we know those in the ag industry don't shut down, we've updated all of our online inventory listings so you can find the equipment you need. Find available inventory at an EBY retail facility closest to you by clicking any of the location links below:
You can also reach out to us by email to sales@mheby.com and we can assist you.
Although much of the country is shutting down under “Stay at Home” restrictions, agriculture and the food supply chain are more important than ever. All of our locations are available for parts and service appointments to help you keep your equipment up and running to meet the increased demand for your services. We also have available inventory on site for immediate purchase. We ask that you call ahead so we are prepared when you arrive as some of our locations have been required to close their doors to walk-ins. You can contact any of our locations using the following list:
Blue Ball, PA –
West Jefferson, OH –
Logansport, IN –
Seymour, IN –
Story City, IA -
Worthing, SD -
Red Lodge, MT –
Decatur, TX –
We want to keep you updated as to the steps we are taking to meet the needs of our customers and ensure the safety of our employees. Check our website and social media channels regularly for updates as this situation continues to evolve. We are following guidance from Federal, State and Local governments in deciding our operating protocols and hours on a per location basis.
· We have implemented telecommuting options for positions where applicable and are limiting our office and onsite work groups to Federal government recommendations of 10 or less.
· We have enhanced cleaning practices at all of our locations and are instructing employees to regularly sanitize work stations and common areas.
· We are urging employees to be vigilant about frequent hand washing.
· We are encouraging all employees and their families to stay up to date and follow CDC, WHO, and government guidelines to help minimize the spread of this virus.
For the moment, all EBY Sales and Service facilities remain open but are operating with limited staffing.
· If you have an existing order, your sales representative will be in contact with you regarding status updates. If you are unsure who to contact regarding an existing order, email sales@mheby.com and we will connect you with the appropriate contact.
· If you are looking to make a purchase you can find existing inventory for all of our locations online here: Inventory (Scroll to the bottom of the page to filter by product and location)
· We are preparing rental trailers for emergency hauling needs. Call the EBY location nearest you, contact your existing sales representative or email sales@mheby.com
· If you need a quote, have questions or are unsure who to contact, email sales@mheby.com and we can assist you and connect you with the appropriate contact.
· If you have an existing service appointment: Call the location where your service is scheduled to confirm. You can find contact information for all of our locations here
· If you are in need of scheduling a service appointment: Contact the EBY location nearest you. You can find contact information for all of our locations here
· If you have questions or have trouble reaching someone please email partsandservice@mheby.com and we will connect you with the appropriate contact. Or call 800-292-4752 and we will assist you.
· Our parts departments remain open with reduced staffing. Call your local EBY location or email partsandservice@mheby.com for assistance with parts orders. You can find contact information for all of our locations here
We thank you for your patience and value your business as we face these challenges together.
At EBY, we've been making the best aluminum trailers & truck bodies in the USA for more than 85 years.
Monday to Friday
7:30 am to 5:00 pm EST