UPDATE: Important Message for Our Customers. Click here.
Although much of the country is shutting down under “Stay at Home” restrictions, agriculture and the food supply chain are more important than ever. All of our locations are available for parts and service appointments to help you keep your equipment up and running to meet the increased demand for your services. We also have available inventory on site for immediate purchase. We ask that you call ahead so we are prepared when you arrive as some of our locations have been required to close their doors to walk-ins. You can contact any of our locations using the following list:
Blue Ball, PA –
West Jefferson, OH –
Logansport, IN –
Seymour, IN –
Story City, IA -
Worthing, SD -
Red Lodge, MT –
Decatur, TX –
We want to keep you updated as to the steps we are taking to meet the needs of our customers and ensure the safety of our employees. Check our website and social media channels regularly for updates as this situation continues to evolve. We are following guidance from Federal, State and Local governments in deciding our operating protocols and hours on a per location basis.
· We have implemented telecommuting options for positions where applicable and are limiting our office and onsite work groups to Federal government recommendations of 10 or less.
· We have enhanced cleaning practices at all of our locations and are instructing employees to regularly sanitize work stations and common areas.
· We are urging employees to be vigilant about frequent hand washing.
· We are encouraging all employees and their families to stay up to date and follow CDC, WHO, and government guidelines to help minimize the spread of this virus.
For the moment, all EBY Sales and Service facilities remain open but are operating with limited staffing.
· If you have an existing order, your sales representative will be in contact with you regarding status updates. If you are unsure who to contact regarding an existing order, email sales@mheby.com and we will connect you with the appropriate contact.
· If you are looking to make a purchase you can find existing inventory for all of our locations online here: Inventory (Scroll to the bottom of the page to filter by product and location)
· We are preparing rental trailers for emergency hauling needs. Call the EBY location nearest you, contact your existing sales representative or email sales@mheby.com
· If you need a quote, have questions or are unsure who to contact, email sales@mheby.com and we can assist you and connect you with the appropriate contact.
· If you have an existing service appointment: Call the location where your service is scheduled to confirm. You can find contact information for all of our locations here
· If you are in need of scheduling a service appointment: Contact the EBY location nearest you. You can find contact information for all of our locations here
· If you have questions or have trouble reaching someone please email partsandservice@mheby.com and we will connect you with the appropriate contact. Or call 800-292-4752 and we will assist you.
· Our parts departments remain open with reduced staffing. Call your local EBY location or email partsandservice@mheby.com for assistance with parts orders. You can find contact information for all of our locations here
We thank you for your patience and value your business as we face these challenges together.
At EBY, we've been making the best aluminum trailers & truck bodies in the USA for more than 85 years.
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